SHIPPING & DELIVERY

TAX

All STC Optics orders are shipped from Taiwan, regardless of destination. Import duties, customs fees, and local taxes are the buyer's responsibility and are not included in the product price or shipping fee. The amount varies by country and is collected by your local customs authority upon arrival.

DELIVERY TIMES

STC Optics works with a variety of shipping carriers to ensure the safest, quickest delivery of your items with online package tracking. In-stock items usually dispatch within 1-4 working days. Orders received before 12pm ET are typically shipped on the next business day we receive your order, subject to the Shipping Delays section below. STC Online Shop may require that someone signs for your order.

For more information and product tracking please visit the shipping carrier website. If you have further questions, please contact us.

SHIPPING DELAYS

For your security, some orders will be processed through our Loss Prevention Department, which may cause a delay.

If you do not receive a Shipment Confirmation email within 1 working day after placing your order, please contact us.

HOLIDAYS, SATURDAY & SUNDAY SHIPPING

Your order will be packed but it will not ship until Monday or next working day.

SHIPPING CHARGES

Shipping charges, delivery options & carriers vary depending on your ship-to country. Please locate your area below for details:

*Because of the Pandemic influence, the delivery time and cost might different.

Area	Country	Shipping Cost	Standard Delivery
Africa	Algeria, Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabw	US$ 40	6-15 business days
Asia (Central & Middle East	Afghanistan, Azerbaijan, Bahrain, Bhutan, Brunei, Cambodia, Christmas Island, Cocos (Keeling), Cyprus, Islands, Iraq, Israel, Jordan, Kuwait, Kyrgyzstan, Lebanon, Maldives, Mongolia, Nepal, Oman, Palestinian Territories, Qatar, Saudi Arabia, Sri Lanka, Tajikistan, Turkmenistan, Turkey, United Arab Emirates, Uzbekistan, Yemen	US$ 35	5-10 business days
Asia (South)	Bangladesh, British Indian Ocean Territory, India, Pakistan, Mauritius, Kazakhstan	US$ 35	5-10 business days
Asia (Southeast)	Indonesia, Laos, Malaysia, Myanmar (Burma), Philippines, Singapore, South Korea, Thailand, Vietnam	US$ 35	4-7 business days
Asia	China	US$ 30	4-14 business days
Asia (Southeast)	Japan, Macao SAR,	US$ 20	2-5 business days
Europe	Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Spain, Sweden, Switzerland, Ukraine, United Kingdom	US$ 40	5-8 business days
North America & Central America	Canada, United States, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Mexico	US$ 35	4-6 business days
Oceania	Australia, Fiji, New Zealand, Cook Islands, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna	US$ 35	4-6 business days

ORDER STATUS & TRACKING

Tracking number(s) will be provided in your shipment confirmation email. You may log in to your STC E-Shop account to review your order information. Once logged in, you will be able to view the following details: Order number, including the date and time the order was placed Item(s) ordered, including total charges.

IMPORTANT INFORMATION

By clicking on the tracking number for your order, you will be taken directly to the shipment/tracking information on the carrier website.
You will not be permitted to change the delivery address through STC E-Shop once your order has been placed.
Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods.
We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.
While we aim to ensure that all orders are received when expected, delivery to a remote destination is not always guaranteed to arrive within the specified shipping timeframe.

ALTERNATE DELIVERY OPTIONS

After the first delivery attempt, you may arrange with the carrier to pick-up the item(s) at a hold for pick-up location. You may also provide specific delivery instructions to the carrier, such as vacation hold.